FusionDock Middleware

FusionDock Middleware for ERP, CRM, PIM & eCommerce Integrations

FusionDock is Visualwebsite.com's own middleware platform for Epicor Prophet 21 integration, ERP to CRM integration, and ERP to eCommerce integration, already built and running in production, connecting Prophet 21 with OroCommerce, Salsify, CRM systems, eCommerce platforms, customer portals, reporting tools, and custom business applications.

Discuss Your Integration View the Apex Case Study
Prophet 21 OroCommerce Salsify CRM Systems Custom Platforms
FusionDock middleware platform connecting Prophet 21 with OroCommerce, CRM, and eCommerce systems
What FusionDock Is

A named middleware platform, not just another API integration project.

FusionDock is custom software built by Visualwebsite.com that sits between your ERP and the other systems your business depends on. It is already developed, already proven in a real enterprise environment, and built to be configured and extended for each client's specific integration needs.

Built Around Prophet 21 FusionDock understands Prophet 21 data structures, including customers, Bill-Tos, Ship-Tos, contacts, products, pricing, inventory, quotes, orders, and invoices.
Already Developed FusionDock is not a concept or a proposal. It is running today, synchronizing real business data between Prophet 21 and OroCommerce for Apex Industrial Automation.
Customizable for Your Systems FusionDock's architecture can be configured and extended to connect Prophet 21 or other ERPs to the CRM, eCommerce, PIM, or portal platform your business uses.
The Problem

Why direct point-to-point integrations become difficult.

Connecting an ERP directly to a CRM or eCommerce platform can work at first, but point-to-point integrations tend to break down as business rules, data volume, and system count grow.

No shared business logic layer Validation, mapping, and business rules end up duplicated or hard-coded into each individual connection.
Fragile error handling One bad record can stop an entire sync, with no logging, retry, or recovery path.
Difficult to scale to new systems Every new platform requires another custom, one-off connection instead of reusing a shared integration layer.

FusionDock as the integration layer.

FusionDock sits between your ERP and every connected system, providing one centralized place for mapping, validation, business rules, checkpoints, logging, and recovery — instead of scattering that logic across multiple point-to-point connections.

Prophet 21 OroCommerce OroCRM Salsify Hangfire SQL Server Custom Portals Reporting Platforms
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One Central Integration Point

FusionDock is the hub. Every system connects through it.

Instead of wiring Prophet 21, OroCommerce, Salsify, and every CRM or eCommerce platform directly to each other, FusionDock sits in the middle as a single, central point of integration. Data can flow in whichever direction the business rule requires — Prophet 21 to OroCommerce, OroCommerce back to Prophet 21, Prophet 21 to Salsify, or any other combination of connected systems.

FusionDock
Central Middleware
Prophet 21
OroCommerce
OroCRM
Salsify
Other CRMs
Custom Systems

Every connection is bidirectional. Whether data needs to move from Prophet 21 out to OroCommerce and Salsify, or flow back in from those systems into Prophet 21, FusionDock is the single point where that logic, mapping, and validation lives.

Prophet 21 Integration

Connect Prophet 21 to the systems your business runs on.

FusionDock was built with a deep understanding of Epicor Prophet 21 data and business rules, making it a strong foundation for connecting P21 to nearly any downstream platform.

OroCommerce / OroCRM eCommerce Platforms CRM Systems PIM Systems (Salsify) Customer Portals Reporting / Data Platforms Custom Applications
Built Around Data Flow

Not just an ERP connection. A controlled integration layer for your business.

FusionDock was built so ERP data moves safely between systems, respecting the business rules behind customers, pricing, orders, invoices, and inventory rather than treating every field as a simple copy.

Prophet 21 API integration
Middleware development
Customer and contact sync
Product and pricing data
Orders, invoices, and quotes
SQL Server tracking database
Error logging and retries
FusionDock Integration Framework ERP · Middleware · APIs · Automation
Customers CRM + Portal Sync
Products Catalog Data
Pricing Business Rules
Orders Workflow Connected
Built for Reliable ERP Integration
Core FusionDock Capabilities

Epicor Prophet 21 Integration Middleware for ERP to CRM and eCommerce Integration

Reliable integrations require more than moving data from one system to another. FusionDock was designed around the operational realities of enterprise ERP, CRM, and eCommerce integration work.

Bulk Synchronization

Initial full-data loads that seed a new system with existing customers, products, and records from Prophet 21.

Delta Synchronization

Recurring syncs that process only changed records, keeping systems aligned without reprocessing everything.

Mapping & Transformation

Field-level mapping and data transformation logic that reconciles differences between ERP and destination systems.

Validation & Business Rules

Business rules and validation checks that keep bad or incomplete data from breaking downstream systems.

Checkpoints & Logging

Checkpoint tracking and structured logging, backed by a SQL Server database, make it possible to see exactly what happened during a sync.

Retry & Error Recovery

Failed records are logged and retried without stopping the rest of the batch from processing successfully.

Scheduled Background Jobs

FusionDock uses the Hangfire API for background job scheduling, keeping sync tasks running automatically, reliably, and without manual intervention.

Monitoring

Centralized visibility into sync activity, job status, and integration health across every connected system.

Built for Real-World ERP Data

FusionDock was designed around actual ERP business data, not a simplified demo.

FusionDock handles the data that real ERP-driven businesses depend on every day, with mapping and business rules built around how that data actually behaves in production.

Customers Bill-Tos Ship-Tos Contacts Products Pricing Inventory Quotes Orders Open Orders Invoices POs Tracking
Proof It Works

Prophet 21 to OroCommerce, Salsify, and CRM Integration

Apex Industrial Automation runs FusionDock today, synchronizing accounts, contacts, business customers, and relationship data between Epicor Prophet 21, OroCommerce, and OroCRM.

FusionDock middleware dashboard connecting Prophet 21 with OroCommerce and OroCRM
Read the Apex Case Study
Not Limited to OroCommerce

FusionDock is a middleware platform, not an OroCommerce-only tool.

Apex Industrial Automation proves FusionDock works connecting Prophet 21 to OroCommerce and OroCRM in a live enterprise environment. The same middleware foundation can be customized to connect Prophet 21, or other ERPs, to different eCommerce platforms, CRM systems, PIM platforms like Salsify, customer portals, and custom software.

OroCommerce Salsify Other eCommerce Platforms Other CRM Systems Custom Portals Reporting Platforms

Custom FusionDock Connectors

Beyond the Prophet 21 to OroCommerce foundation, Visualwebsite.com builds custom FusionDock connectors for the specific ERP, CRM, eCommerce, and PIM platforms each client depends on.

ERP CRM eCommerce PIM Portals Reporting
Why Visualwebsite.com

A middleware platform backed by real implementation experience.

Visualwebsite.com built FusionDock and continues to support and extend it. Because the middleware foundation already exists, new integrations can be built faster and with less risk than starting from a blank page.

Learn more about our Prophet 21 integrations, our broader API and ERP integration services, or read the Apex Prophet 21 to OroCommerce case study.

Proven in production FusionDock is not theoretical — it is already synchronizing real ERP data for a live client.
Built by the developer who supports it The same team that built FusionDock configures, extends, and maintains it for each client.
Flexible, not one-size-fits-all FusionDock's architecture is adapted to the ERP, CRM, PIM, and eCommerce systems you actually use.
FusionDock Questions

Common questions about FusionDock middleware.

What is FusionDock?

FusionDock is Visualwebsite.com's middleware platform that connects ERP systems, such as Epicor Prophet 21, with CRMs, eCommerce platforms, PIM systems, customer portals, reporting tools, and custom applications.

Is FusionDock limited to OroCommerce?

No. FusionDock is already in production connecting Prophet 21 to OroCommerce and OroCRM for Apex Industrial Automation, but the same middleware foundation can be customized for other eCommerce platforms, CRMs, and PIM systems like Salsify.

Can FusionDock connect Prophet 21 to Salsify?

Yes. FusionDock's mapping, transformation, and synchronization architecture can be extended to move product, pricing, and inventory data between Prophet 21 and PIM platforms like Salsify.

Is FusionDock already built, or custom development from scratch?

FusionDock is already developed and running in a live enterprise environment. Visualwebsite.com configures and extends FusionDock for each client's specific integration needs rather than starting from a blank page.

Does FusionDock use SQL Server?

Yes. FusionDock is backed by a SQL Server database that stores checkpoint, logging, and tracking data for every integration and sync job.

Does FusionDock support background jobs with Hangfire?

Yes. FusionDock uses the Hangfire API to schedule and run background jobs, keeping recurring syncs, retries, and delta updates running automatically without manual intervention.

Can FusionDock integrate ERPs other than Prophet 21?

Yes. While FusionDock was built around Epicor Prophet 21, its middleware architecture can be extended to integrate other ERP systems with CRMs, eCommerce platforms, and PIM systems.

Can FusionDock connect ERP data to CRM and eCommerce at the same time?

Yes. FusionDock can synchronize the same ERP data, such as customers, products, and orders, to multiple downstream systems including CRM and eCommerce platforms simultaneously.

What data can FusionDock synchronize from Prophet 21?

FusionDock can synchronize customers, Bill-Tos, Ship-Tos, contacts, products, pricing, inventory, quotes, orders, open orders, invoices, and purchase orders from Epicor Prophet 21.

Ready to Connect Your Systems?

Let's talk about connecting Prophet 21, your CRM, or your eCommerce platform with FusionDock.

Tell Visualwebsite.com what systems you need to connect and what data needs to move.

Discuss Your Integration

Explore more: Prophet 21 Integrations · API & ERP Integrations · Contact Visualwebsite.com